Q. What do I do if my courses are showing up, but are grayed out?
This means you are enrolled in the course, but the instructor has not enabled the course yet. Most instructors do not release their course until the first day of class. Before you contact the Help Desk, please email the professor to find out when you will be able to access the course.
If you do need to contact the Help Desk (850)-913-3303 for any issue, please have the following information available:
1. Your contact information (First and Last Name, Email, Phone)
2. Your student ID "A00xxxxxx"
3. In what course and CRN are you experiencing a problem?
4. Is your problem happening on a home computer or on campus?
*CRN stands for Course Registration Number and is used to identify the section of the course you are taking. You can locate this number on your class schedule next to the course in question.