Panopto Videos - Lauch Error in Canvas App (iOS)

Answer

 

Panopto Launch Error Message

If you see the above error message when viewing Panopto videos in the Canvas App (iPhone or iPad), follow the steps below to resolve this:

  1. Open the Settings app on your iOS device
  2. Navigate to Apps > Canvas
  3. Turn on the following options for the Canvas app:
    • Allow Cross-Website Tracking
    • Open external tools in Safari

A view of the Canvas Apps Settings on an iOS mobile device

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  • Last Updated Dec 19, 2024
  • Views 6
  • Answered By Savannah Blazer

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