The LockDown Browser seems slow or I'm getting loading errors. What should I do?
Answer
Wait for each page to fully load before clicking anything.
When many students are taking exams at the same time, the system becomes busy and pages load slowly. Clicking buttons or links before a page is finished loading causes errors.
What to watch for:
- Wait until the spinning wheel disappears
- Ensure pages are completely loaded before clicking "Next," "Login," or any other buttons
- This applies to all pages: login, Canvas dashboard, course selection, exam selection, and "Take the Quiz"